Globally, there are countries with specific laws, restrictions and regulations that, if not adhered to properly, will impact negatively on the shipment and the customers ability to receive it. International customers are therefore requested to please take responsibility and ensure that the products ordered can be lawfully imported to your respective countries. Please also ensure that the product quantity ordered is correct and well within the laws. We would like to humbly suggest that you contact your respective country’s customs department to find out the regulations and the type of restrictions that may apply to the products that you will be ordering.
Please also take note that sometimes in differing countries, due to regulation or policy changes, a higher than expected import duty or any other relevant charges may be incurred or customs may hold or return your order back to us. International customers are responsible to pay sales taxes, duties and customs charges that are applicable and determined by the government of that specific country and this process and implementation varies by country. All customs charges, taxes or duties are amounts paid by the customer upon delivery and collection of the shipment. Your order purchase payment to SPYKE TECHNOLOGIES PLT does not include all customs charges, duties or taxes from your country.
To avoid any unwanted conflict or delays in delivering your shipment or a shipment being returned back to our warehouse, please kindly ensure your information like addresses and other relevant details are correct. Please also include a contact telephone number for the shipping company / courier to contact you if or when there are any issues while shipment is in transit.
Please kindly take note of all these to avoid any future conflicts, hassles or delays. We want to provide the best and most conducive environment for doing business with our valued customers. We hope the information on this page helps to provide this.